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Help Page and FAQs
General Information
Destination Riviera Maya offers interactive, real-time access to room and rate availability, enabling you to book the best rates instantly through the Internet. You are able to retrieve rates directly from our central reservation system and see them on your screen within seconds.
Clicking on the reservations or rates link on any hotel property page will take you directly to the page to check that hotel's availability and rates. To view and/or cancel a reservation, click on the link to Review or Cancel a Reservation.
You must be using Microsoft Internet Explorer, Netscape or another Web browser that uses the same security scheme as Netscape. Using an incompatible Web browser will result in an error message from our secure Netscape booking server. This is designed to protect you since everything you enter will be secure -- credit card, name, dates, etc.
Click Here for Reservation Process Help
Click Here for Retrieve reservation
Click Here for Reservation FAQ
All the info about Playa del Carmen, the heart of Riviera Maya.